FluxCXFluxCX

Cut handle time 20% from day one.

Real-time AI coaching inside every agent's workflow.

FluxCX dashboard showing agent metrics and real-time coaching
FluxCX dashboard showing real-time agent performance metrics and coaching suggestions
  • Reduce handle time by surfacing relevant knowledge instantly
  • Generate compliant responses that match your brand voice
  • Eliminate manual note-taking with AI-powered call summaries
↓ 20% reduced handle time (pilot)
SOC 2
GDPR
HIPAA

How FluxCX transforms customer support

Our AI-powered platform integrates seamlessly with your existing tools

Surface answers instantly

FluxCX retrieves relevant knowledge and suggests responses while your agents are on the call, eliminating search time.

↓ 42% reduced search time (pilot)
FluxCX knowledge retrieval interface showing search results for payment methods
FluxCX knowledge retrieval interface showing search results for payment methods

Generate perfect responses

One-click response suggestions that are on-brand, compliant, and personalized for each customer interaction.

↑ 18% improved CSAT (pilot)
FluxCX agent assistant showing AI-powered response suggestions for customer inquiries
FluxCX agent assistant showing AI-powered response suggestions for customer inquiries

Eliminate manual note-taking

Automatically generate complete call summaries and action items, reducing post-call documentation time.

↓ 67% reduced after-call work (pilot)
FluxCX automated call summary with action items and integration with ticketing systems
FluxCX automated call summary with action items and integration with ticketing systems

Simple, outcome-based pricing

Choose the plan that fits your team's needs

MOST AFFORDABLE

Core

Save 2.5 FTE per 25 agents

$0/agent/mo
  • Real-time transcription
  • Basic knowledge retrieval
  • Simple response suggestions
  • Standard support
  • Up to 10 agents
MOST POPULAR

Scale

Save 7.5 FTE per 25 agents

$0/agent/mo
  • Everything in Core, plus:
  • Advanced knowledge integration
  • Custom response templates
  • Auto-notes generation
  • Priority support
  • Up to 50 agents
CUSTOM SOLUTION

Enterprise

Save 12+ FTE per 25 agents

Custom pricing
  • Everything in Scale, plus:
  • Custom knowledge integrations
  • Advanced analytics and reporting
  • Dedicated account manager
  • SLA guarantees
  • On-premise deployment options
  • Unlimited agents

Building in public

We share our roadmap openly so you can plan your implementation with confidence.

Recent updates

Apr 22, 2025
Added Salesforce Service Cloud integration
Apr 15, 2025
Improved response generation with context
Apr 8, 2025
Released multi-language support (beta)

Ready to transform your customer support?

Join contact centers already saving thousands of hours while delivering better customer experiences.